Need a hand with LineBoss?

Answers to the common questions — and a real inbox when they don’t cover it.

Email us

We usually reply within a couple of days.

How do I delete my account and data?

Open the Company screen and tap Delete account. This permanently removes your company, stops, routes, buses, progress, and leaderboard entry. It can’t be undone.

I reinstalled and my progress is gone.

LineBoss accounts are anonymous and stored in your device’s keychain. Reinstalling on the same device usually restores your company, but there is no cross-device transfer, and a full device reset can’t be recovered.

How do purchases and the Hydro Bus work?

The Hydro Bus is a purchase you can own up to three of. It runs fuel-free and removes ads. If a purchase didn’t unlock, make sure you’re online and reopen the app — unfinished purchases are re-delivered automatically. Ads stay off once you own at least one.

Ads won’t load, or a reward didn’t arrive.

Rewarded ads need a connection and aren’t always available; new apps can also take a while before ad inventory fills in. Try again shortly — you’re only rewarded once an ad finishes playing.

How does owning a stop work?

Every bus stop on the map has a single owner. Buy one and it’s yours until you sell it — no one else can own it. Link stops into routes and assign buses to start earning.

How is my rank calculated?

Your company value — cash plus the value of everything you own — sets your all-time rank. The weekly board ranks how much value you’ve gained during the current week.

Still stuck? Email toschaalfred@gmail.com with your device model and iOS version and we’ll help.